Trusting AI tools, as a designer and as a user
AI DESIGN • KLAVIYO
Used an AI-assisted design process to prototype and test AI features, uncovering what trust means as both a designer and a researcher.
Helping customers solve their problems in half the time
RESPONSIVE DESIGN • KLAVIYO
Restructured the Help Center so visitors could successfully self-serve, building confidence and reducing reliance on chat support.
All education resources, in one easy-to-find place
RESPONSIVE DESIGN • KLAVIYO
Merged two separate educational sites into a unified experience, making it easier for customers to find and engage with the resources they need.
Secure voting for anyone, right from their phone
MOBILE DESIGN • VOATZ
End-to-end design for a voting platform that has served 75+ elections, removing barriers that keep millions of registered voters from casting a ballot.
