Trusting AI tools, as a designer and as a user
AI DESIGN • KLAVIYO
Used an AI-assisted design process to prototype and test AI features, uncovering what trust means as both a designer and a user.
All education resources, in one easy-to-find place
Merged two educational sites into a unified experience, making it easier for customers to find and use the resources they need.
Building better segments, based on what users did and when
SEGMENTATION • KLAVIYO
Provided marketers a way to target customers based on the actions they took, and the order they took them in.
Helping customers solve their problems in half the time
RESPONSIVE DESIGN • KLAVIYO
Restructured the Help Center so visitors could successfully self-serve, building confidence and reducing reliance on chat support.
Secure voting for anyone, right from their phone
MOBILE DESIGN • VOATZ
End-to-end design for a voting platform that has served 75+ elections, removing barriers that keep millions of registered voters from casting a ballot.
